Support 24/7

Professional user and service support 24 hours a day, 7 days a week is one of the ET NETERA’s principal service.
Post-project operational support is a pillar on which long-term relationships with our clients are built. The service is based on guaranteed accessibility and problem-free operation of all websites, online applications and information in our direct or remote care. In case of any problems, our clients can turn to our service and customer care section at any time, day or night.

Services offered

  • Professional webhosting on servers located on the network backbone
  • Server housing
  • Constant monitoring of the accessibility of websites, applications and systems
  • Maintenance of server and application security defending against attacks attempts
  • A complex policy of backing up applications and data
  • Contractually guaranteed reaction times and reactions to downtime both during and after working hours
  • Client and user support
  • Website content updates and minor alterations of applications

For further information

For further information, contacts for client references or free consultations, please turn to our Sales department.,
+420 233 326 810

jNP - IT product 2008

ilustrační obrázek

CMS jNetPublish of ET NETERA a.s. company obtained the IT PRODUCT of the Year 2008 award.

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Certificate ISO 9001

Et netera has obtained the certificate of quality according to
ČSN EN ISO 9001:2009.